Have a question about an order or a product? We’re here to help!
+91 9966505065
info@piouscloset.com | piouscloset@gmail.com
Bandlaguda, Hyderabad, Telangana
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM IST
Specific Inquiries:
To ensure your request is handled as efficiently as possible, please use the appropriate email address for your specific needs:
Cancellations: cancellation@piouscloset.com
Refunds: refund@piouscloset.com
Pious Closet is an online store dedicated to providing a curated collection of modest, elegant, and high-quality items for women, including scarves, hijabs, accessories, and perfumes. We focus on combining timeless style with modern trends.
To place an order, simply browse our website, add your desired items to your cart, and proceed to checkout. You will be guided to provide your shipping details and choose a payment method.
We accept all major credit and debit cards, net banking, UPI, and various other payment options through our secure payment gateway, Razorpay.
Yes, all payments are processed through Razorpay, a secure and trusted payment gateway. Your personal and financial information is encrypted and protected.
Yes, you can cancel your order within 24 hours of placing it, provided it has not yet been shipped. Please refer to our detailed Cancellation and Refund Policy page for more information and instructions.
Delivery times vary depending on your location. Once your order is shipped, you will receive a tracking number to monitor its progress. For more specific details on shipping times, please check our Shipping Policy (if you have one, or clarify this in the FAQ itself).
We may offer free shipping on orders above a certain value. Please check the banner on our homepage or the checkout page for any current free shipping promotions.
Once your order is dispatched, we will send you an email with a tracking number and a link to the courier’s website. You can use this information to track your package.
We accept returns for damaged or incorrect items. You must notify us within 48 hours of delivery. For a detailed guide on the return process, please visit our Cancellation and Refund Policy page.
Once we receive the returned item and approve the refund, the amount will be credited to your original payment method within 7-10 business days.
Due to hygiene reasons, perfumes and certain accessories may not be eligible for return unless they are received in a damaged condition. Please check our Cancellation and Refund Policy for more details.
We use a variety of high-quality materials, including chiffon, georgette, cotton, satin, jersey, viscose, and silk, to ensure comfort and durability. The specific material for each product is listed in the product description.
