Effective Date: September 19, 2025
Welcome to Pious Closet! We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, www.piouscloset.com, and use our services.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Identification Information: This includes your name, email address, shipping and billing addresses, phone number, and payment information (processed securely by third-party payment gateways like Razorpay).
Transactional Data: Details about your purchases and order history on our site.
Technical Data: We automatically collect information about your device and how you use our website, such as your IP address, browser type, operating system, and pages you visited. We use cookies and similar technologies to enhance your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Process and Fulfill Orders: We use your personal and transactional information to process your payments, ship your products, and provide you with order updates.
To Improve Our Services: We analyze technical data and customer feedback to improve our website’s functionality, product offerings, and overall customer experience.
To Communicate with You: We may use your contact information to send you order confirmations, shipping notifications, and promotional emails (only if you have opted in).
To Ensure Security: We use your data to detect and prevent fraud and to maintain the security of our website and transactions.
3. Information Sharing
We do not sell, trade, or rent your personal information to others. We only share your data with trusted third parties to help us operate our business. These third parties include:
Payment Processors: Your payment information is securely handled by Razorpay to process your transactions. They have their own privacy policies which you can review.
Shipping and Logistics Partners: We share your name, address, and phone number with our shipping partners to deliver your orders.
Service Providers: We may use other third-party services for email marketing or analytics, but they are bound by confidentiality agreements.
4. Data Security
We implement a variety of security measures to protect your personal information. All sensitive data, such as credit card details, is transmitted via Secure Socket Layer (SSL) technology and is encrypted.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you have any questions or concerns about your data, please contact us at info@piouscloset.com.
